Barryelec policy record

Refund and Cancellation Policy

1. Free plan

The Draft plan has no subscription charge and may be used within its stated credit and feature limits.

2. Recurring paid plans

Ops is $21 USD per month and Team is $89 USD per month. Each paid plan renews automatically on the billing date until cancelled. The billing amount and renewal interval are shown before secure checkout.

3. How to cancel

Use the subscription management link supplied with your payment receipt or email support@barryelec.shop from the billing address. Include the plan name and most recent transaction reference. Cancellation takes effect for future renewals; current access normally continues through the paid billing period.

4. Refunds

Used credits are not refundable. We do not normally refund a partially used billing period after digital access and credits have been made available. This does not limit mandatory consumer rights. Contact support promptly for duplicate charges, incorrect plan amounts, unauthorised transactions, or a service failure that materially prevented use of the paid features.

5. Failed renewal

If a renewal fails, the payment provider may retry the charge and notify the billing email. Paid access may be limited after a reasonable recovery period. Updating payment details does not create a second subscription when performed through the existing subscription link.

6. Credit expiry and closure

Included credits apply to the relevant plan period and may expire when that period ends. Credits have no cash value. If we permanently close a paid account without user breach, we will provide a proportionate remedy where required by law.

7. Processing a request

Approved refunds are returned through the original payment method. Provider processing time and bank posting time vary. We may request reasonable information to verify the transaction and prevent fraud.